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Nelito Systems organised its first-ever Global Customer Meet 2022 in Mumbai

Lighting of Lamp by Nelito’s Business Heads On June 17th, 2022 Nelito Systems Private Limited organised its first-ever “Global Customer Meet- 2022” at JW Marriott Juhu, Mumbai. The event witnessed participation of 120 delegates, which included 78 senior-management delegates from Nelito’s BFS customers in India, Nepal, Bangladesh, Mauritius, and Cambodia.




Welcome Address: Mr. Ajay Chadha The event started off with Lighting of Lamp ceremony by all the Business Heads of Nelito Systems, followed by a welcome address by Mr. Ajay Chadha - Executive Director, Nelito Systems. He thanked all the esteemed customers for keeping their trust in Nelito during the past unprecedented times, faced during Covid-19 pandemic. Post lifting of travel restrictions, Nelito Team has been personally visiting all the customers. This gesture was immensely appreciated by the customers and also they took a notice of the significant improvements in service delivery. Mr. Chadha spoke about the strategic alignment that is driving the synergies with DTS Corporation towards investments in FinCraftTM products as well as other areas. He also spoke about Nelito’s vision as the organization is under-going major transformational phase.

Video message: Mr. Minoru Takeuchi A video message from Mr. Minoru Takeuchi- Chairman, Nelito Systems was then played which highlighted the objectives and purpose of DTS’s investment in Nelito. Further, he spoke about the Indian economy and how the Indian market is expected to grow exponentially in the near future in the FinTech space. He also mentioned about DTS’s plan of setting up a GDS (Global Development Centre) in India. Mr. Minoru quoted, “In the future, we intend to provide products/services from India to global markets in the financial sector through Nelito, including in response to digitization”.

Sanjay Dube: Director & CEO Mr. Sanjay Dube - Director & CEO, Nelito Systems in his address to delegates highlighted the strategic business priorities pertaining to FinCraftTM Products, PCS and SWIFT verticals. Mr. Dube also touched upon major transformation areas that are being undertaken to improve products & services that will deliver better value propositions to Nelito’s customers in view of emerging changes across the eco-system.

The key highlight of this event were Nelito’s eminent customers, who took the opportunity to share views about their association with Nelito over many years.

Mr. Prakash Raj Sharma- CEO, Laxmi Laghubitta Bittiya Sanstha Limited, Nepal

Mr. Sharma spoke about their digitization journey as a leading MFI in Nepal and how Nelito has been a prominent part of it. With help of Nelito, LxLB is pioneering launch of digital services amongst MFIs in Nepal e.g. mobile banking app.

Mr. Muzaffar Sultan- CEO, The Baramulla Central Cooperative Bank, India

Mr. Sultan spoke about the history and background of the bank and how they managed to upgrade their system to FinCraftTM with the help of Nelito in year 2005. He fondly recalled names of many alumni of Nelito Systems who have supported his Bank with enthusiasm and commitment.

Mr. Md. Akmal Hossain- EVP & Head of International Division, Social Islami Bank, Bangladesh

Mr. Hossain specially mentioned the SWIFT business team and the support they have provided to the bank.

Ms. Prema Jaiswal- Vice President, Caspian, India

Ms. Jaiswal said the solutions provided by Nelito were flexible and customizable, also the team was cooperative and accommodative about the costs.

All these customers spoke about their organization, banking environment, fintech trends & its impact on the industry along with their future engagements with Nelito.

This event turned out to be a great opportunity for Nelito as:

  • It was a win-win situation for both Nelito & its customers in breaking the barrier of a transactional relationship, which was otherwise not possible at the time of the pandemic.
  • Clients showed their interest in exploring more business opportunities with Nelito.
  • Clients appraised Nelito on their future business plans.
  • Conducting the event at the start of the financial year created a buzz in customers' minds that can lead to customers’ future project allocations accordingly.

Product roadmap: Jaspreet Singh Dhanjal Mr. Jaspreet Singh Dhanjal- CTO, Nelito Systems then presented the FinCraftTM Product roadmap pertaining to ILMS, CBS, and ADF for existing customers and for encouraging new customers. He also mentioned the Company’s plan to set up a FinCraftTM Centre of Excellence.



The event focused on appraising customers and prospects about:

  • Information on the offerings of Nelito.
  • Nelito’s future business focus into expanding solution offerings as well as in providing upgraded versions of the existing solutions.
  • Alignment of DTS and Nelito’s goals & values and how Nelito is working towards transforming into a value-creating company.
  • DTS’s expertise in the BFS sector and how it is going to help Nelito to create a competitive edge in the Indian and South east Asian markets.

Vote of Thanks: Ajay Chadha Senior Business leaders from Nelito and its customers across the globe shared their thoughts and opinions about the industry and its emerging trends. These strategic conversations provided a unique view into how business and fintech priorities evolved rapidly due to the pandemic. The event was concluded with a Vote of Thanks by Mr. Ajay Chadha followed by a Networking dinner.

Overall, the feedback received from customers was overwhelmingly positive, with all the participants commenting favourably about their experience of attending this event.

Here are some glimpses from the event:

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