Customer Relationship Management (CRM)

Realizing this, Nelito offers the following business solutions: -

No matter how effectively a company meets the needs of its customers, it must remain constantly alert and responsive to the dynamic competitive environment and continuously changing needs and expectations of the customers.

This requires knowing your customer and his needs well.

We have trained professional to implement the following modules of CRM
• Contact Management
• Contact Classification
• Task Management
• Document Management
• Sales Process Management
• Sales Staff budgeting
• Manage & monitor activities of sales teams
• Graphical display of Sales data for analysis
• Opportunity Management
• Marketing Automation
• Campaign Management
• Communications Management
• Common repository for sales & marketing collateral
• Track competitor information and trends with competitor websites for review
• Telemarketing
• Sales Force Automation