Nelito Systems Ltd. begun its "Quality" journey in Sept-2003 by achieving its first ISO certificate. Since then our Quality Team has constantly strived and implemented different quality standards & strengthen Quality Management System (QMS) in the company.
We developed QMS based on standards ISO 9001:2000. Nelito has further refined QMS as per new versions of ISO 9001:2008, CMMI DEV version 1.2, 1.3. Nelito will continue to enhance QMS as per new version of ISO 9001:2015. The team has also developed Information Security Management Systems (ISMS) as per ISO 27001:2005 and has further enhanced as per new version ISO 27001:2013.
The quality team has been constantly revising certifications through periodic external audits done thru quality institutions like TUV SUD. Nelito's Quality Team conducts periodic Internal Audits & Milestone audits to keep project teams focused on processes. We measure process performances through our standardized periodic metrics, dashboards, records, and documents.
We conduct the Customer Satisfaction Survey's at fixed periods to get first hand feedback from our customers for our products as well as services. This valuable inputs help us in enhancing our offerings and keep giving our customers "Affordable Excellence".
PMO review are also conducted regularly with senior management to gauge the performance of projects and our teams to keep them on track. This helps Team Nelito to meet and exceed customer as well as partner requirements and powers us to deliver the solutions as required by the customers on time fulfilling our motto of providing customer delight and business growth.
“The Bank is associated with M/S Nelito since 2002. M/S Nelito Systems Ltd has been our CBS vendor since 2009. The Products, quality of service offered by them are excellent. They have a very good support team and are trained enough for handling any type of situation.”
“Good & Co-operative.”
“We appreciate your local team who continuously supported & assisted our team to meet the goal.”
Knowledge and service provided to the bank is beyond expectation. And we would definitely engage and recommend solution to others .
Bank has implemented CBS of Nelito Ltd in the year 2008-09 in phase manner. Also integrated RTGS/NEFT, CTS, MMS etc which help us in smooth automation of banking operation.
Experience during development of Rating Engine Module has been good in the context of commitment to meet timelines & lot of hard work has been put by Nelito's team.
Everything was successfully implemented and tested. The implementation was professionally done in a very efficient and cooperative manner. Migration was very smooth.
Nelito and its team has always been supportive and efficient in achieving the tasks set up by the Dept. Apps developed by the software engineers for the Public Health Dept have proved to be excellent among the top competitors and have been acclaimed for its effective service delivery to the end user at the grass root level which is the foremost object of any Govt organization. Many thanks for the sincere efforts.